RAD 24/7
IT management for your organisation
Join hundreds of businesses across the UK that rely on us each day to manage their IT systems effectively, keep their business protected, and support their growth.
RAD 24/7 is a comprehensive management and monitoring service for all your workstations, servers, and mobile devices. It’s a service you can rely on for around-the-clock assistance when a problem arises. It’s a service tailored to your business needs that scales with you as you grow. All for a single, predictable, high-value monthly cost.
RAD 24/7 features
Although each of our customers has a unique set of requirements, our flexible and comprehensive support package typically includes:
- Network and device security
- Proactive 24/7 monitoring, reporting and alerting
- Backup monitoring
- Leading antivirus protection
- Asset management reports
- Patch management
- Service helpdesk
- On-site engineer support
- 24/7 ticket support
- Remote IT support
- Telephone support
RAD 24/7 benefits
Proactive, not reactive
RAD 24/7 continually monitors your networked devices, including servers, workstations, printers, routers, switches, firewalls and server-based software. This real-time performance analysis means we can deal immediately with any issues before they cause major problems for your business.
Reduce risk and minimise downtime
Mitigate the unwanted disruption caused by IT problems and unexpected downtime with a service that offers complete 24/7 monitoring and support. Ensure disruption caused by unexpected events like network or user downtime is kept to an absolute minimum.
Available 24/7
Get technical support when you need it most, in whatever way you need it. Whether that’s our 24/7 ticket support, by phone, or using remote access on a secure connection. And we can be on-site quickly when you need us most, ready to remediate any IT issues that can’t be solved remotely.
Personalised approach
Our clients are at the heart of everything we do. Our vast experience ensures we are aware of the IT challenges you face every day and can respond in the right way. We take the time to understand your business and the specifics of your IT. You’ll receive personalised assistance from an engineer with detailed knowledge of your IT systems.
On-hand expertise
Why hire an entire IT team when you get access to a dependable team of experts who are just a call away? We recruit only the best talents in the IT field – skilled and passionate engineers whose mission is to help your business succeed.
Transparent costs
Avoid expensive break-fix policies, call-out charges, and unexpected bills. The RAD 24/7 service is available for a fixed monthly payment, making it easy to budget your support costs. You always know how much you’re paying and what it’s for. No hidden fees or charges. Plus, our tailored approach ensures you never pay for something you don’t need.
We offer reduced hourly rates for project work and incredibly competitive prices on any hardware or software required to improve or fix your IT systems.
More than just IT support
Not only will the RAD 24/7 service ensure your business is protected and supported each day of the year, but we also go the extra mile by providing recommendations and best practices for getting the best out of your IT infrastructure.
Our challenge was to move away from our older under performing systems with limited disruption to the business, partnering with the RAD Group to migrate our systems was the best decision we made
GET STARTED
To find out if RAD 24/7 could make your life easier and keep your business protected around the clock, start with a free phone consultation. We can then develop a Service Level Agreement (SLA) that best suits your business needs and look forward to a successful long-term partnership.
INDUSTRIES WE ARE HELPING EVERY DAY
Delivering Managed IT services to businesses of all types and sizes across the UK and internationally driving down IT costs, improving system performance and increasing productivity to ensure your business has all the tools to be successful.
Construction
Finance
Education
Healthcare
Industrial
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